Last Updated: January 2024
Welcome to Platinum Chess Academy. By enrolling in our courses or using our services, you agree to be bound by these Terms of Service. Please read them carefully.
1. About Our Services
Platinum Chess Academy provides chess education services including group classes, one-on-one coaching, and tournament preparation for students of all ages and skill levels. Our services are offered both online and at our physical location in Bangalore.
2. Enrollment and Registration
- All enrollments require accurate personal information of the student and parent/guardian.
- For students under 18, enrollment must be done by a parent or legal guardian.
- A one-time registration fee may apply for new students.
- Enrollment is confirmed only after receipt of the registration fee and first month's tuition.
- We reserve the right to refuse enrollment at our discretion.
3. Fees and Payment
- Course fees are as published on our website or as communicated during enrollment.
- Monthly fees are due in advance, by the 5th of each month.
- Late payments may result in suspension of classes until dues are cleared.
- We reserve the right to modify fees with 30 days advance notice.
- Payment methods include UPI, bank transfer, and cash (for offline students).
4. Class Schedule and Attendance
- Class schedules are published on our website and may be updated periodically.
- Students are expected to attend all scheduled classes.
- If you need to miss a class, please inform us at least 4 hours in advance.
- Missed classes may be compensated within the same month, subject to availability.
- Compensation classes are not guaranteed and cannot be carried forward.
- Schedule changes during exams, festivals, and tournaments will be communicated in advance.
5. Online Class Requirements
For online classes, students must ensure:
- Stable internet connection
- Computer or tablet with camera and microphone
- Zoom application installed and updated
- Quiet learning environment
- Punctual attendance (joining within 5 minutes of class start)
6. Code of Conduct
All students are expected to:
- Behave respectfully towards the coach and fellow students
- Maintain good sportsmanship during games and competitions
- Come prepared with required materials
- Complete assigned homework and practice
- Not engage in cheating or use of external assistance during assessments
Violation of the code of conduct may result in warnings, suspension, or termination of enrollment without refund.
7. Intellectual Property
- All study materials, puzzles, and content provided are for personal use only.
- Recording of online classes is not permitted without express written consent.
- Sharing or redistributing our materials is prohibited.
8. Liability Limitations
- We are not liable for any technical issues on the student's end during online classes.
- For offline classes, parents are responsible for student drop-off and pick-up.
- We take reasonable precautions but are not liable for any accidents or injuries during class.
- We are not responsible for performance outcomes in tournaments.
9. Termination
- Students may withdraw from the course by providing 15 days written notice.
- We may terminate enrollment for non-payment, misconduct, or violation of these terms.
- Refunds upon termination are subject to our Refund Policy.
10. Privacy
Your privacy is important to us. Please refer to our Privacy Policy for details on how we handle your personal information.
11. Dispute Resolution
Any disputes arising from these terms shall be resolved through good-faith negotiation. If unresolved, disputes shall be subject to the jurisdiction of courts in Bangalore, Karnataka.
12. Changes to Terms
We may update these Terms of Service from time to time. Continued use of our services after changes constitutes acceptance of the new terms.
13. Contact Us
For questions about these Terms of Service, please contact us:
- Phone: +91 94823 74822
- Email: info@platinumchessacademy.com
- Address: 7th Block, Ganapathi Nilaya, No.5/8, 4th Main, near Venkatadri Kalyana Mantapa, 7 Block, 4th Phase, Banashankari 3rd Stage, Banashankari, Bengaluru, Karnataka 560085