Privacy Policy

Last Updated: January 2024

Platinum Chess Academy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website platinumchessacademy.com and use our services.

1. Information We Collect

Personal Information

When you enquire about or enroll in our courses, we may collect:

• Parent/Guardian name
• Contact information (phone number, email address)
• Child's name and age
• Address (for offline classes)
• Payment information (processed securely through payment gateways)

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Pages visited and time spent
• Referring website

2. How We Use Your Information

We use the collected information for:

• Processing course enrollments and managing student accounts
• Communicating about classes, schedules, and updates
• Responding to enquiries and providing customer support
• Sending promotional materials (with your consent)
• Improving our website and services
• Complying with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service providers who assist in our operations (payment processors, email services)
• Legal authorities when required by law
• Tournament organizers (only with your explicit consent)

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Student records are maintained for a reasonable period after course completion for reference purposes.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt-out of marketing communications
• Withdraw consent for data processing

7. Children's Privacy

Our services are designed for children with parental/guardian consent. We collect children's information only through their parents/guardians and take extra care to protect minors' data.

8. Cookies

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect some website functionality.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies separately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated revision date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Phone: +91 94823 74822
• Email: info@platinumchessacademy.com
• Address: 7th Block, Ganapathi Nilaya, No.5/8, 4th Main, near Venkatadri Kalyana Mantapa, 7 Block, 4th Phase, Banashankari 3rd Stage, Banashankari, Bengaluru, Karnataka 560085